

There are four ways to trigger a Flow’s start:Īll four of these appear in the Trigger Widget, and you can drag and drop from one or more to reflect your use case. Learn more about Twilio's PCI Compliance. To use for collecting PCI sensitive data, use the TwiML Redirect Widget to redirect the call away from Studio to an external URL that can collect data in a compliant way. Studio does not redact data collected by the Gather Input Widget. (Before October 1, 2021, we retained this data for 30 days after an Execution ended.) Once the data expires, it is unavailable via the Studio REST API and Twilio Console. Studio retains Execution and Step data for 30 days after an Execution starts. Once you are familiar with the Studio interface, you can come back to this guide for more detailed information about specific Widgets and actions you can perform with Studio. If you are new to using Twilio Studio, check out the Getting Started guide to familiarize yourself with the core concepts and mechanics of working with Studio.


Studio is designed for use by cross-functional teams as well as individuals who want to build communications tools. Companies can now fast-track their customer engagement roadmap using the creative talent of all builders within their organization.Īny builder can use Twilio Studio to quickly create and modify workflows with little to no code. Twilio Studio is a visual low-code/no-code tool that enables anyone to design, deploy, and scale customer communications. Using the Twilio Conversations Integration
